Virtual receptionists provide your customers with the opportunity to communicate with a professional, live operator. Different from automated phone systems, our virtual receptionists use your script to address customer needs, transfer calls, and take important business messages. Remote virtual receptionists are a great way to offer the best possible customer service, without needing to hire in-house staff.
1. Your customers call your business – you choose when you want us to answer.
2. Our operators answer just like your personal assistant, thanks to our smart software.
3. We deliver the message or call to you. Our mobile answering service app means we go where you go!
When your customers call, they’ll never know it’s not a receptionist sitting in your office, but a virtual receptionist. How does it work? We’ve created the smartest telephone answering technology in the industry and the specialty virtual receptionist options we offer are perfect for many different businesses! With custom, logic-based scripting, your calls are answered with your words. Our software, OpenAnswer, is the magic behind the screen.
Monitor your minutes in real-time, make simple changes to your script, and much more!
View your calls, messages, reports, and analytics. You can even return calls with your VoiceNation number through the app. This keeps your personal number private!
Identify your target audience by generating reports and analytics. See call type, length, volume, location, and who called.
Need your calls forwarded to you or your team? We’ve got you covered – at no additional cost!
We’re open day or night, on weekends and holidays. Now you are, too.
Make money while you sleep! Forward your calls to us at the end of your business day.
You tell us what is urgent, and we’ll get those calls to you immediately.
We can take orders over the phone or online – confidentiality guaranteed.
We can book your callers’ appointments. Link your calendars using Calendly!