Features

Live Answering Features You Can't Live Without

Our virtual receptionist plans offer a wide variety of features to help grow your business, maximize your performance and streamline your business calls.

VoiceNation Mobile Virtual Receptionist Services Icon
Mobile App

Manage your calls, leads and messages in one place with our easy-to-use mobile app.

Read more

free call patching
Call Patching

You tell us what's urgent to you, and we'll forward those calls to you instantly.

Read more

VoiceNation Icon for After Hours Answering Service
After-Hours

Make money while you sleep! Our after-hours live answering means your business is always open.

Read more

Bilingual icon
Bilingual Operators

Expand your customer base to non-English speaking clients.

Read more

VoiceNation icon for 24/7 Live Answering Services
24/7 Service

We're open day or night, weekends and holidays. Now you are, too.

Read more

order processing
Order Processing

We can take orders over the phone or online – confidentiality guaranteed.

Read more

VoiceNation Live Answering and scheduling Icon
On-Call Scheduling

Easily manage the on-call schedule for your team to ensure calls go to the right person at the right time.

detailed reports
Reports

Our smart technology generates reports and analytics, helping you pinpoint your target audience.

VoiceNation logo that we offer Call Screening
Call Screening

Our operators will cut the call clutter by weeding our solicitation and robocalls.

Benefits of a Virtual Receptionist

When you sign up with VoiceNation, you’ll get so much more than the nation’s best live answering service.

features Always open
We never close, so your business is always open.

features Fewer distractions
Free yourself from the phone lines and spend more time focusing on your business.

 

features Be more productive
With us answering your calls, you can focus on growing your business without worrying about missing leads.

features Save on an in-house receptionist!
Save on an in-house receptionist! Our prices are some of the lowest in the industry, and our pricing is simple and transparent.

features Mobile app
Return calls with your VoiceNation number – keeping your personal number private.

features Choose your number
Choose a toll-free or local number, it’s up to you!

features Dedicated business line
Tired of your cell ringing all day? Now you’ve got your own business line to publish.

features Customer experience
Our friendly virtual receptionists are trained to be an extension of your business.

features Manage leads
Our operators tag and sort your calls so you can prioritize your call backs.

features Reduce hold times
Thanks to our technology and training, we have some of the lowest hold times in the industry.

features Customer satisfaction
Increased satisfaction means greater customer retention and word-of-mouth marketing.

features Customer engagement
Ditch the automated phone system and connect with your clients using live virtual receptionists.