Live Answering Services | 877.679.3777

Features

Live Answering Features You Can't Live Without

Our virtual receptionist plans offer a wide variety of features to help grow your business, maximize your performance and streamline your business calls.

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Mobile App

Manage your calls, leads and messages in one place with our easy-to-use mobile app.

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VoiceNation can call patch your important calls to you for those HOT leads!
Call Patching

Urgent and high-importance calls are easily patched over to you. You tell us what is urgent to you, and we will make sure you get those calls immediately.

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After-Hours

Only need calls answered after-hours? Provide continuous customer service no matter what time of day with our after-hours live answering.

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Bilingual Operators

The U.S. is the second largest Spanish-speaking country in the world. Bilingual operators allow you to provide excellent customer service to callers in their native language.

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24/7 Service

Stop losing business to calls that come through when you’re busy living your life. Since we never close, you never close!

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VocieNation not only is an Answering Service but a Order Processor as well
Order Processing

Customers sometimes need help placing orders. A virtual receptionist can walk them through it so you never miss a sale.

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On-Call Scheduling

Easily manage the on-call schedule for your team to ensure calls go to the right person at the right time.

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Reports

Comprehensive reports of incoming calls are are available in real-time. Better understand your customers and target audience.

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Call Screening

Spam and robocalls are now a thing of the past with our call screening feature. Never deal with a telemarketer again.

Benefits of a Virtual Receptionist

When you sign up with VoiceNation, you’ll get so much more than the nation’s best live answering service.

Always Open

We answer your calls 24/7/365, including holidays. Since we never close, you never close! Stop losing business to calls that come through when you’re busy living your life.

Mobile Connectivity

Put the power of your online dashboard in your pocket. With the VoiceNation mobile app, you can manage calls, messages and leads with a few quick swipes.

Happier Customers

Make a lasting impression on your customers. Our friendly virtual receptionists take engagement to the next level with their professionalism and knowledge of your business.

Manage Leads

Virtual receptionists can tag the calls your business receives, making it easy to identify urgent calls and prioritize calls backs.

Reduced Hold Times

Kick that lengthy IVR to the curb! Our focused training programs and innovative technology provides operators the ability to handle calls quickly, while still providing the human touch your customers deserve.

Dedicated Business Line

Keep your personal number safe and confidential when you use your VoiceNation business number to return calls from your personal phone.

Fewer Distractions

Spend more time focused on your work, and less time on the phone. We help grow your business by giving you more time for the things that matter most to you.

Be More Productive

Phone calls can be disruptive and distracting. Increase your productivity and focus more on doing the work that you do best with our virtual receptionists on the line.

Increase Customer Satisfaction

With increased availability and satisfaction comes powerful customer retention success and word-of-mouth marketing.

Local or Toll-Free Number

Impress customers with a toll-free number, and ensure they never incur long-distance charges. Rather keep it local? We can assign numbers in any area code within the United States.

Improve Customer Engagement

Show your customers that they are heard, appreciated and understood with personalized engagement. Our friendly, caring operators provide calls the personal touch needed to create happy customers.

Make More Money

Effectively follow up on leads and keep more money in your pocket that would otherwise be spent on in-house help. Hiring a virtual receptionist can save your business over $25k annually.