Solutions

America’s best receptionists answering calls 24/7

Agents combined with leading chat technology

How it works

Get in touch

Us making calls to your leads & data lists

Overview

How it works

Get in touch

A dedicated team of agents to represent your brand

Industries

America’s best phone answering service taking care of your callers

Answering Service plans from $70 per month

Want to know more about our pricing plans and how our service works? Call 866-766-5050 or complete this form and we'll get back to you shortly.

Feel the benefits of our live answering service immediately!

Capture every new lead

Never miss a customer call again, with our expert phone call answering service at your side, you can be sure that we will capture every new opportunity.

Impress your customers

Our professional receptionists are trained and ready to follow your exact custom call scripts, enabling them to deliver the kind of live answering service your customers expect.

Get on with what you do best

Focus on the tasks only you can do, by leaving your calls to our professional live telephone answering service.

Find out more about our Live Answering service

Why choose VoiceNation?

We’ve been a trusted live phone answering service partner to businesses of all sizes across every industry for over 20 years. Our secret? An undeniable pledge to quality. Because if it’s worth doing, it’s worth doing right:

Find the right phone answering service for you

Essential plans

America's best receptionists answering your calls 24/7:

Call transfer & message taking
Have us send calls through to you or take messages - whatever you prefer.
Scripted responses
Give us scripted responses to work from, so calls are answered the way you want.
Unlimited caller information
There is no limit to the amount of information our receptionists can take from your callers.
Unlimited employee contacts
Add as many employees and call types to your account as you need for us to reference.
Toll-free or local number
We provide a toll-free or local number for you to forward your existing business number to.
Bilingual receptionists
Your callers will experience exceptional service, whether they speak English or Spanish.

From $70/mo

Personalized plans

Everything our Essential plans include, with even more amazing features:

CRM integration
We drop leads directly into your CRM, so everything’s in one place.
Appointment scheduling
We schedule appointments directly into your calendar on your behalf.
Order processing
We process your orders and take payments from your customers.
Custom form population
Provide us with a link to an existing form and we’ll complete it when instructed.
Call dispatching
Typically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.
On-call management
We setup a daily/weekly schedule based on which team member is on-call that day, to define where calls are directed.

From $176/mo

Get started with our Live Answering Service today!

Leave your details and we’ll give you a callback. Alternatively, call us on 866-766-5050. We look forward to getting to know you!

Real clients. Real reviews.

We have lots of live answering experience across multiple industries

Our 24/7 call answering team is trained to understand the needs of different industry sectors. We offer appointment scheduling, call dispatching, order processing and more as part of our tailored solutions.

Legal

Home
Services

Medical

Finance

Real
Estate

Franchise

Live answering service FAQs

What is a live answering service?

A live answering service provides your business with real people to directly answer calls on your behalf. For example, here at VoiceNation, our team of real American receptionists are highly trained and fully briefed by you, allowing them to act as a seamless extension of your business. Why not take a look at our blog article explaining what is a live answering service.

What are the benefits of having a live answering service?

Any form of live telephone answering service can offer your business a range of benefits, including:
- Cost-savings: live answering services are often a much more affordable option compared to hiring a full-time in-house answering team.
- 24/7 availability: live answering services have the ability to operate around the clock, ensuring your business is accessible to customers at all times.
- Scalability: live answering services can easily handle fluctuating call volumes, scaling their support up or down as needed to accommodate business growth or seasonal changes. Of course, the bonuses don’t stop there, and you can read our article on the benefits of a live answering service to learn more!

How does a live answering service work?

Great question! Once you sign up with VoiceNation, you can choose when we take your calls, and we’ll answer just like an in-office receptionist would. Our seamless software even makes it appear as though our operators are sitting right in your office.

Does a live answering service use real people?

Yes. Here at VoiceNation, all of our friendly, experienced and real receptionists are based out of our offices in America.

How much does a live answering service cost?

Our pricing plans start from as little as $70 per month, which includes lots of great features. You can find all our Live Answering Service plans here.

When is a live answering service available to support my business?

Our VoiceNation team is on hand to support your business 24/7; whether that’s during your busiest time of day or after hours, they’ve always got you covered.

Can you speak with my customers in different languages?

Absolutely! We offer a bilingual answering service, letting our staff support both your English and Spanish-speaking customers.

America’s best phone answering service taking care of your callers

Answering Service plans from $70 per month

Feel the benefits of our live answering service immediately!