Solutions
Live Answering
America’s best receptionists answering calls 24/7
Overview How it works Pricing Sign up now Additional answering services:
24/7 Answering Bilingual Answering Call Handling Call Forwarding Virtual Receptionist Industries
Pricing
Refer & earn
Ninja Number Customers
- Technical Support
- Ninja Number: What does 2 simultaneous calls mean?
- Ninja Number: Are both toll-free and local phone numbers unlimited minutes?
- Ninja Number: How do I choose a toll-free number?
- Ninja Number: Why don't you offer fax services?
- Ninja Number: How long does it take for my new number to become active?
- Ninja Number: Voice to Text
- Ninja Number: How do I login?
- Ninja Number: Types of reports
- Ninja Number: Accessing Your Transcribed Messages
- Ninja Number: How do I use text to voice?
- Ninja Number: What is text to voice?
- Ninja Number: Android Minimum System Requirements
- Ninja Number: Apple iOS Minimum System Requirements
- Ninja Number: Finding Out Which Version of iOS You Have
- Ninja Number: Finding Out Which Android Version You Have
- Ninja Number: Downloading the Ninja Number App
- Ninja Number: Keeping your Ninja Number app up to date
- Ninja Number: Logging into the Ninja Number mobile app
- Ninja Number: Resetting Your Ninja Number password
- Ninja Number: Configuring the mobile app
- Ninja Number: How to Setup Voicemail
- Ninja Number: Dialing out and your Cell Phone's Data Usage
- Ninja Number: Changing your Account Information
- Ninja Number: Outbound Calls - Dialing out
- Ninja Number: How to Add Contacts
- Ninja Number: Manage Contacts
- Ninja Number: Support
- Ninja Number: Submitting a support ticket
- Ninja Number: Reports
- Ninja Number: Porting Your Phone Number
- Ninja Number: Sending a text message
- Ninja Number: About Insight Cards
- Why Direct Transfer is no longer offered
- Ninja Number: Why you can't make changes to your Ninja Number over the phone
- Ninja Number: Changing your password
- Ninja Number: Why we don't have hold music
- Ninja Number: Accuracy of our voicemail transcriptions
- Ninja Number: Why we don't send voicemails to emails
- Ninja Number: Why we don't have call forwarding
- Ninja Number: Contacts
- Ninja Number: Capturing Leads
- Ninja Number: Types of sales leads
- Ninja Number: Viewing Call History
- Ninja Number: Why Can't I Offer My Services in the EU?
- Ninja Number: Adding an Extension
- Ninja Number: Re-purposing Extensions is Better Than Deleting Extensions
- Ninja Number: Viewing messages
- Ninja Number: Open Calls
- Ninja Number: Dialing
- Ninja Number: Switching Between Numbers
- Ninja Number: Screened Calls
- How to submit a support ticket
- Can't find your question in the knowledgebase?
- About PBX (Multiple Extensions)
- Setting up voicemail
- Logging in
- Changing your password
- Viewing messages
- Call history
- Invoices
- Ninja Number: Mobile App Help
- Getting started – downloading and logging in
- How to make and take calls
- How to set up Auto-Reply
- Onboarding
- Quick hamburger menu tour
- Quick home screen tour
- The Setup dropdown
- The Analytics dropdown
- The Account dropdown
- Hamburger menu log out
- Ninja Credits display
- Auto-Replies display
- My Team Details display
- Unanswered tab
- Recent tab
- Contacts tab
- Choosing your number
- How to sign up in the app
- Logging in to Ninja Number
- I forgot my password
- Messages tab
- All about contacts
- Switch account command in the hamburger menu
- Allow access to your contacts
- Why do you need my credit card information?
- What is call forwarding?
- What does My Team Details mean?
- All about billing and payments
- Voicemail transcriptions
- Unlimited minutes
- Referral program
- Does Ninja Number use my data?
- How can I change my phone number?
- How to reach Ninja Support
- What if I cancel my account but decide to re-activate it?
- The amount of calls that Ninja Number can receive at once
- Why doesn't Ninja Number offer services in the EU?
- Why can’t I link more than five phones?
- Why can’t I send emails?
- Why can’t I send faxes?
- Response Aggressiveness
- All about Reports
- All about Insights
- How to text message
- Call history
- Call and message tracking
- Viewing texts
- Viewing voicemails
- Viewing unanswered calls
- Notifications
- All about Live Ninjas
- What are Ninja Credits?
- How to add or edit Auto-Reply questions
- Billing
- Ninja Number: How long is the free trial period?
- Ninja Number: Billing during the free trial
- Ninja Number: How do I upgrade to a paid plan after my free trial is over?
- Ninja Number: Deactivating Your Account Before Your Free Trial is Over
- Ninja Number: Finding out how much longer you have in your free trial
- Ninja Number: Deactivating your phone number
- Ninja Number: What if I cancel my account but decide to re-activate it?
- Ninja Number: Why am I limited to 2 simultaneous calls during the free trial period?
- Ninja Number: What “your number will be released” means
- Ninja Number: Can I expect my bill to be the same every month?
- Ninja Number: Will I be billed on the same day every month?
- Ninja Number: How do you calculate my pro-rated amount?
- Ninja Number: Putting your account on hold
- Ninja Number: Paying by check or money order
- Ninja Number: Credit cards that are accepted for payment
- Ninja Number: Paying annually instead of monthly
- Ninja Number: Is there a connection or setup fee?
- Ninja Number: Cost
- Ninja Number: Can I add additional phone numbers to my account?
- Ninja Number: Fees for porting a phone number out
- Ninja Number: How do I update my contact information?
- Ninja Number: How do I make a payment?
- Ninja Number: How do I view my invoices?
- Ninja Number: How do I change my credit card information?
- Ninja Number: Why You Get an Invoice during your 7-day Free Trial
- Ninja Number: Billing
- Ninja Number: Paying your bill
- Ninja Number: Update my Billing Information
- Ninja Number: Make a One Time Payment
- Ninja Number: Cancel My Service or Phone Number
- Ninja Number: Why prices are different in the app than they are on the web
- Ninja Number: Paying for multiple months to a year or more
- Billing
- Updating credit card information
- Ninja Number - Why is there a $1.50 charge on my credit card transactions?
- Changing your billing information
- Why do I have to start with a free trial?
- All about your free trial
- Will I get a notification when the free trial ends?
