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Receive fully qualified leads with our Outbound Calling Service

We shorten your conversion window by calling and qualifying every lead for your team to close with confidence.

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Get started with our Outbound Calling Service today

Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!

By submitting this form, you agree to our Privacy Policy. We may contact you by email, SMS or call to follow up. You can opt out at any time.

Because every call could be your next customer

WOW your customers

We help create a great first impression by making people feel their inquiry really matters to you.

Respond to inquiries before competitors

Our Outbound Calling Service allows you to qualify every single inquiry before they have time to look elsewhere.

Increase conversion rate significantly

Having us qualify and screen leads on your behalf frees your team up to convert hot ones faster.

Be more efficient

Outsourcing this repetitive task to our agents will save your team time and allow you to focus on growth.

Speak everyone’s language

We offer bilingual provision so even if your team can't, we can speak Spanish on your behalf.

Future-proof your business​

Consider us your high quality, innovative and seamless partner with full CRM integration capability.

How it works

Integrated with all CRM platforms

Contracts completed using DocuSign

New inquiry alert! A newly completed web form lands in your CRM as a 'New Opportunity' and alerts our OpenAnswer platform.

OpenAnswer instantly flags to our agents that there's a new lead in your CRM to be followed up right away.

Using the completed web form details, our agents qualify the lead over the phone (or via any other channel you’ve asked us to use).

With all the additional information you’ve asked for added to the lead, it's sent back into your CRM for your team to convert immediately.

Real clients. Real reviews.

FAQs

What is an outbound calling service?

An outbound calling service offers real people to make outbound calls on behalf of other businesses. At VoiceNation, we respond immediately to your new inquiries to ensure every new lead is qualified, so you and your team can work on converting them into clients.

What do outbound calling agents do?

Outbound agents are responsible for making outgoing calls on behalf of a business. Our VoiceNation agents pick up new leads as soon as they come in, so you can stay ahead of competitors, increase your conversion rate and free up your team to work on fully qualified leads.

Do you offer Spanish-speaking support?

Yes. Our team has both English and Spanish-speaking Outbound agents. If your business is doing any advertising to the Spanish-speaking community, VoiceNation has the perfect solution for you.

Can your outbound agents complete contracts over the phone with my callers?

Yes, we integrate with many of the most common online document signing platforms, like DocuSign, to provide this as an option.

Are you HIPAA compliant?

Yes. All of our software is HIPAA compliant. In addition, all of our Outbound agents go through official HIPAA training and certification.

How long does it take to get my account set up and is there a setup fee?

The complexity of your account determines the length of the setup process, but typically an account can be set up in 7-10 business days. Rush considerations can be accommodated, but please contact us for more details so we can better understand your needs. There is a setup fee of $1,000, which includes the following: 500 free minutes, the programming of your account, unlimited intake scripts that you can customize, CRM integration, Live Chat integration, Outbound Calling agent training, DID number(s), personalized greeting messages, voice mailboxes and customized reports.

How do you monitor quality?

We have a dedicated quality assurance team with decades of customer service experience that manages our quality of service. We monitor and listen to thousands of calls each month to maintain the high standards of service our clients deserve and expect.

Can I cancel my contract at any time?

Yes – all we need is one-months’ notice. It’s worth noting that our plans are billed on the first day of each month, so if you request to cancel your contract after the 1st calendar day of the month, you’ll be charged for that full month of service. If you do wish to cancel, you can do this via your online dashboard, or by contacting us directly on 866-766-5050 or [email protected].