Benefits of having our disaster recovery plan in place
Future-proof your business
It's important that your business remains open after a disaster. It could take days or weeks to get your business back up and running. Don’t lose revenue and customers because of a situation that’s out of your hands.
Look more professional
If your business is impacted by a natural disaster, you can publish an emergency hotline number for your employees to call. Here they can share status updates and check when they can come back to work.
Be ready for the unexpected
If a storm has knocked out power, if you’re having website server issues or a random, unexpected service interruption, we are there to answer your calls. We’ll take your messages and send them to you instantly through text, email, and our mobile app, so your business never skips a beat.
Get in touch today
Leave your details below and we’ll give you a callback. Alternatively, call us on 866-766-5050. We look forward to getting to know you!
Why our Business Continuity Service is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
How it works
Instant activation
No need to wait. We start taking your calls right away.
Get your number
You can publish your number as emergency contact details for both your employees and clients.
Send us your calls
Thanks to our smart software, our operators ask the right questions and provide accurate info to your callers.
We follow your protocol
You provide us with your emergency protocol and our operators are trained specifically in how to handle your calls during a disaster.
Download our app
Stay plugged in with our mobile app. Check your messages and return calls with seamless mobile connectivity.
Seamless account support
As a VoiceNation client, having our experienced receptionists available to answer your calls in any eventuality is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.
Real clients. Real reviews.
