Our virtual receptionists are the highest trained in the industry.
From skills assessments to onsite shadowing and multiple interviews, we’re on the hunt for the right people.
We equip our operators with the knowledge to handle your calls, but we also teach soft skills, so they are friendly and professional.
After initial training, our operators are continually learning to become experts in call answering.
We are committed to never outsourcing.
Comprehensive training sets our operators apart.
Our operators are trained specifically on your account.
We know a word that comes to mind when you think of a call center – outsourcing. We never have outsourced in the past and we never will. We train our operators to become experts in your business, and if we outsourced, that wouldn’t be a possibility. We want what’s best for your business, and we know it’s having 100% U.S.-based operators.
Our incredibly intelligent software allows our operators to greet your callers and answer their questions your way. We created our own technology with lightning speed, so our answer rate is the best in the industry. Your calls are answered in 15 seconds or less, using your custom script.
We know that our people are our best resources. That’s why we want to see our employees grow, not only professionally, but personally. We believe in continually bettering ourselves and we do that through learning, encouragement and support.
What else makes us the best answering service?