Our award-winning telephone answering service offers:
When you sign up with VoiceNation, you get a dedicated account manager. If you’ve got questions, concerns or need to make changes to your account, we’re here to help.
You want to comparison shop to find the best telephone answering service, we get it! We’ve made it easy for you, because we are the most comprehensive live answering service out there. Just take a look.
Our software allows for the personalization you want when handing your calls over to a third party. Plus we turn your call data into valuable analytics you can use to better market your business. Our highly intuitive app lets you return calls on your smartphone with your VoiceNation number. It’s two phone numbers on one smartphone!
We are truly open 24/7, Look around and see who else offers that. You’ll have a hard time finding an answering service that’s open 24/7 and has all the features we offer. And better yet, it’s all included in your plan. No extra fees and charges.
You’re not going to find an answering service that logs your call data and then shows your reports – call trend, type, length, volume, location – in easy to read and understand analytics. Your call data is a gold mine of information. We don’t let it go to waste!
Our commitment to your business begins with our operators. We hire friendly, genuine and empathetic operators then equip them with our amazing technology, so you’re not just getting a voice on the line. You’re getting a team of receptionists trained on your account.
We worked hard to create our mobile app so that you can take VoiceNation with you wherever you go. With our app, you’re able to return calls to customers using your VoiceNation number, which keeps your personal number private. You’re getting two phone numbers on one phone!
Imagine being able to reach a whole new customer or client base by having a team of bilingual operators. You could create an incredible customer experience for your non-English speaking customers or clients by providing the opportunity to speak to a representative in their native language. This is a free feature!
On behalf of my company I would like to thank you for the services you provided us recently. We implemented a targeted advertising campaign that involved several of our franchise offices. The campaign included phone numbers that routed real estate prospects through your call routing system to our various locations. The system worked well in allowing all offices to receive their fair amount of leads and your company supplied us with all the reports to backup the calls and where they were sent. Your billing system was easy and copies were always provided as well. We plan to use your company again in the future for other marketing projects.”
-Debby Andersen, Assist 2 Sell Real Estate
“As a small and growing business owner I am faced with many obstacles. For example, Problem: How does a small business present a strong and powerful image, at the same time keeping the cost low. Solution: VoiceNation. VoiceNation has given me that large, powerful and professional image which enhances growth but without the high cost. Giving me flexibility without missing a beat with fast courteous service and support when needed."
-Eric Muhammad, The Almega-Royal Organization, LLC
“Being a small business dealing with very large clients, our Virtual PBX service with VoiceNation allows enables us to interact efficiently with our clients at the same level. We have received positive feedback on numerous occasions from our clientele on not only the ease of use from the caller’s side, but also the accessibility feature to ALWAYS find us wherever we are. With any technology-oriented product or service there are occasional bugs or nuances in the system that have to be reconfigured or downright fixed, but our client representative, Kevin Faris has been extremely helpful and always makes us feel as if we’re his top priority–his only client. In a nutshell, we’re very satisfied with the technology and the customer service that VoiceNation has provided, and we’re happy to share our positive account with others.”
-Don Kinney, Catalyst Search Group
"I love VoiceNation it has enabled me to create a cost-effective, professional image and I never miss a call or fax. Thanks, VoiceNation - best decision I ever made! The best part? No one even knows I am a one man show."
-Debbie Grise, Business Owner