Don’t Just Hire a Receptionist – Hire a Team (For Less).
VoiceNation’s live answering services can help you maximize your profits, minimize payroll expenses, and automate important day-to-day, front-desk activities. Think of our live virtual receptionists as an extension of your business.
Relax-We’ve Got Your Phones & Messages Covered.
Your VoiceNation team will:
Answer your calls, anytime you want us to. We’re here for you 24/7/365.
Take messages from callers and deliver them to you via email, text, or by phone.
Transfer calls to you and designated members of your staff.
Answer certain FAQ’s about your business, such as hours, location, & more.
Schedule appointments & add them to your calendar to view.
Take orders safely & assist customers with credit card transactions.
Keep your customers happy by providing fast & courteous assistance.
Reach out to you proactively for any holiday coverage needs.
Our Dashboard – Your Live Answering Hub
Track Your Calls. Monitor Your Minutes. Make Changes to Your Account.
Our “MyDashboard” Makes Managing Your New Account a Breeze!
- Access your account and call details in real time.
- Manage your on-call schedules, check messages and minutes from anywhere.
- View billing, account usage and help options from one place.
- Get the mobile app and manage your account on the go!
Getting Started is Simple
“I’ve been nothing but pleased with the professional, quality service I receive from Voice Nation for my business. The live operators provide quality customer service and in return, it creates a professional touch to my business.”
-Julie Cylla, Google My Business, 5 stars
We Leave the Robots to Hollywood
Our live receptionists provide that empathetic human touch your business requires.
- A business based on affecting meaningful change in our world
- Exceed industry training standards (ATSI)
- Redundant systems and home-grown call center technology
- A culture grounded in positive reinforcement and employee happiness