Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most
live answering
Expand Your Business with an Answering Service
Whether live or automated, your phone answering service is the only representation of you that potential customers get when you’re unavailable. Consider that this experience could be a consumer’s first and last impression. While automated services may be cheaper, you may find that a live virtual receptionist is better for the progression of your small
5 great start up stories to celebrate National Entrepreneur’s Day
Happy National Entrepreneur’s Day! We have to hand it to all the brave individuals who have set off on their own path to pursue dreams they truly believe in! It takes courage, confidence and a lot of smarts to get a business off the ground and on the long and winding path toward profitability. We
Top 5 tips for Small Business Saturday
While Small Business Saturday can be extremely hectic, it’s also very exciting. It’s amazing to see small businesses included in the holiday season shopping rush instead of just focusing on the major retailers. If you’re wondering how best to take advantage of this holiday, check out these five tips. 1. Start preparing now! The major
How to prepare your business for the holidays
The holidays are an intense time for businesses, it’s no secret. While the start of the big holiday boom is still a few weeks away, it’s prudent to start planning now to avoid being unprepared. Take care of your to-do list If there are changes to your website you need to make, implementing an inventory
Are we living in “Back to the Future II” yet?
Oct. 21, 2015 was a very important day in pop culture. It was the day that Marty McFly and Doc Brown time traveled to in Back to the Future Part II. It was a fun day to see what the movie got right and what it got wrong when predicting 26 years into the future.
Prepare your plumbing business for winter
Cooler temperatures, holidays approaching – winter is an exciting time! But it’s also a busy time, especially for your plumbing business. When the cold weather hits, residents become very concerned about keeping their water flowing. Whether you’re responding to burst pipes or helping homeowners protect their water lines from freezing or bursting, you’re in for
VoiceNation Recognized By Clutch As Leader in Answering Services!
Having a virtual receptionist can cut costs and streamline your business processes. By handling your incoming phone calls, virtual receptionists enable you to focus on your work and better manage your business. But, where do you start when there are so many virtual reception services out there? At VoiceNation, we take the connections you make with
5 customer service tips for Business Success
Statistic after statistic show that customer service is incredibly important. Consumers expect a great customer experience when dealing with businesses. In fact, customers will spend more with a business that they feel values them. One of the best ways to be proactive in retaining customers and bringing in new ones is to have fantastic customer
Prepare your HVAC business for winter
Temperatures are starting to drop, and people are going to begin switching from air conditioning to heating in their homes. Whoops – there’s a problem. When running the heat for the first time in months, your customers might be facing an array of issues that they want dealt with immediately! What does this mean for
