Sample Voicemail Greetings
A Word About Recording Your Greetings
Your voicemail greeting is very important as it can be the first contact people have with you or your company.
Your greeting should let the caller know who they have reached, what your status is (out of the office, in the office but in meetings, etc), when the caller can expect to receive a call back, and instructions on what to do if the call is urgent. If you have set up a personal operator, you can direct your callers who need to speak to someone immediately, to “Press 0” to be connected to one of your assistants or colleagues.
Another way to make sure that your callers are informed while you are out of the office is to use a Temporary Absence Greeting. For example, if you are going to be out of town on vacation for a week, you can record a Temporary Absence Greeting informing callers that you will be unable to return their call until you return from vacation.
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Write down your greetings before you start. It is easier to read from the page than to try and ad lib. Here are a few sample voice mail greetings to get you started:
Standard Voice Mail Greetings
Normal Greeting (Without pager notification)
“This is (name) of (company). I’m currently unable to take your call. Please leave your name, phone number, and a brief message, and I will contact you as soon as possible. Thanks.”
Normal Greeting (With “urgent only” pager notification)
“This is (name) of (company). I’m currently unable to take your call. Please leave your name, phone number, and your message, and I will contact you as soon as possible. If this message is urgent, press 3 to have me paged. Thanks.”
“Hello, you have reached the office of (name) . I’m presently on another call and am unable to speak with you personally. If you will leave your name and telephone number, I will return your call. Thank you.
“Hello, this is (name). I’m unable to answer your telephone call. I am out of the office from (day) to (day) and will not be checking my voice mail. If you require assistance in my absence please contact (name2) at extension (ext. #). Thank you.”
Virtual Office Greetings
Sample “Business Hours” Greeting Script:
Thank you for calling XYZ Company. If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.