VoiceNation acquires need-to-know information through relationship building.
Atlanta, GA (Official Wire)
May 16th, 2012 — VoiceNation is going the extra mile to get to know its customers and understand the ins and outs of specific business operations respective to the client. The innovative telecommunications leader, who provides voicemail and virtual PBX solutions, has developed this new motion through relationship building in order to precisely meet business needs directly.
“We’re getting on their level. We want to know who our customers are and what goals they hope to accomplish,” explained Jay Reeder, President of VoiceNation.
VoiceNation has created custom telecommunication solutions to drive client success. Whether a small business requires an 800 number and presence management or a large Fortune 500 company needs more complex functionality than a phone carriers’ voicemail system can provide, VoiceNation enables companies to create an affordable way to conduct business.
“Getting to know our clients and interpret their business is the best way to meet customers’ needs,” states Mr. Reeder. “We need an accurate understanding of their day to day business operations in order to provide them with excellent products and services.”
Appreciation goes a long way and that is exactly how VoiceNation’s customers feel. “Thanks a lot. Your system is going to make our lives much easier and more efficient. We thought what you told us was too good to be true, but that does not appear to be the case! Your system is awesome,” found Stephen Miller of Gainesville, Florida.
Getting involved with customers, asking for feedback, connecting through social media and utilizing other media avenues to meet consumer demands are just a few ways VoiceNation exceeds all expectations. Still, it is the in-house developed technology that meets specific customer requests that sets VoiceNation apart from its competitors.
VoiceNation, America’s leader in virtual PBX and voicemail was founded in 2002 by President Jay Reeder and opened their Next Generation call centers in 2009. The company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers. To learn more about VoiceNation and their services, please visit http://www.voicenation.com/.
For more information, contact:
1.866.766.5050, ext. 107