Virtual Answering Service

Virtual Answering Services from VoiceNation

A virtual answering service uses virtual receptionists to capture every call. Impress customers and grow your business with our award-winning virtual answering service today!

Benefits of a Virtual Answering Service

Missed calls mean missed opportunities. Never miss a call again, and show customers that you value their business with a virtual answering service!

 

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Reduce Overhead

An in-house receptionist costs an average of $33k/yr. With a virtual answering service, you'll pay a fraction of that, saving tens of thousands of dollars per year on salary, alone.

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Grow Your Business

Providing the best phone support to your customers will help grow your business! Stop losing customers to poor calling experiences or limited business hours with our 24/7 live virtual answering service.

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Build Strong Relationships

Customers want to feel valued. Our professional virtual receptionists give callers the time and attention they deserve. Plus, a 5% increase in customer retention can boost profits from 25 - 95%! That's a lot!

74% of callers are likely to go with a competitor after they have a bad customer service experience

Our award-winning virtual answering service provides personalized engagement, improving customer retention rates.

Step away from your desk with confidence, and go home at the end of the day without worrying about missing a call. With a live answering service, you can leave the office feeling assured you won’t lose any critical leads.

At VoiceNation, we offer one of the only 24/7 virtual answering receptionists available. And since we never close for the day, neither will your business.

What Is Virtual Phone Answering?

Our virtual answering service brings the convenience of a trained receptionist to your company without the need to hire in-house staff. We employ a team of highly qualified experts who can handle any call that comes in for your business — even though they aren’t physically at your office.

The best part? Our receptionists are available 24 hours a day, seven days a week, 365 days a year. When you leave work for the day, close your office for a holiday or are busy helping other customers, your callers will still connect to a knowledgeable professional or a convenient message system — whichever you prefer. Since customers typically prefer to speak to a live representative, virtually hosting your phone answering can help you increase customer satisfaction and keep them from seeking services elsewhere.

How It Works

We’ve set up our virtual answering service to be as intuitive as possible to our customers. Here’s how it works:

  • Choose your plan: We offer numerous packages with varying bundled minutes.
  • Set up your service with our onboarding team: We’ll get to know your preferences, so we can accurately represent your business.
  • Sit back and relax while our operators take your calls: After your success call, you’ll be ready to go. Our operators will begin answering your business calls and delivering them to your team.
  • Monitor your messages on our dashboard: You can track your messages, minutes and more using our online and mobile answering hub.

Features of VoiceNation’s Virtual Answering Service

Our virtual phone answering service includes an array of desirable features, such as:

  • Local or toll-free numbers: Select a local number or a 1-800 number that enhances your image as a professional company.
  • Custom scripting: We’ll make sure your brand is represented accurately and professionally with scripts unique to your business.
  • Online answering hub: Our online dashboard makes it easy to manage your account and check messages from anywhere you have an internet connection.
  • Instant activation: Don’t wait to enjoy virtual assistance — we’re one of the only companies in the industry to offer instant online activation for your virtual phone answering.
  • Ten-second answering: Every call we receive is answered in 10 seconds or fewer — either by one of our live operators or our answering service when no receptionist is available. You’ll never have to worry about long hold times.

Choose VoiceNation as Your Virtual Phone Receptionist

Ready to get started? You don’t have to wait for quality voice services — contact us or request your free trial to activate your account instantly.