Professional Home Services Answering Solutions
Proudly supporting hundreds of home services professionals across the US with Live Answering and Live Chat solutions.
America’s best receptionists
Our warm and professional receptionists act as a seamless extension of your team.
Customized responses
Give us scripted responses to work from, with no limit on the data we capture for you.
New customer intake
We qualify leads following your instructions, leaving your team to close them with confidence.
24/7 home services call answering
We can capture every opportunity for you, day and night, 365 days a year.
Bilingual answering
Your callers will experience exceptional service, whether they speak English or Spanish.
Call dispatch
Briefed by you, we'll follow your emergency call flow process for any urgent matters.
Get started with our Home Services Answering Service today
Fill out the contact form for a callback. Alternatively, call us on 833-426-1002. We look forward to getting to know you!
How it works
We’re all about simplicity and fuss-free answering. Our people and systems are ready when you are.
Get started
Setup is easy and activation is instant, which means we'll be answering your calls right away.
Personalize your account
We'll work with you to create a custom script so your calls are answered as if we're based in your business.
We’ve got you covered
We can transfer calls, send inquiries into your CRM, book appointments or even send messages to you by email or text (you choose).
We integrate seamlessly with your systems
Reduce costs without compromising customer experience
Trained receptionists from our specialist teams
Professional, friendly and trusted, they know exactly how to represent your home services business
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on customers
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
Capture new inquiries in your sleep as we’re here for you 24/7
Grow faster & drive more inquiries
Gain a competitive edge by capturing more new business and providing a better service
Drive more inquiries to your home services business
Have our highly-trained Live Chat agents answer your chats and send any messages to you via email.
- Increase new leads
- Resolve browser queries faster
- Improve customer service levels
Seamless account support
As a VoiceNation client, having our amazing receptionists answer your home services calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.
Proactive account management
Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile app
Ideal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboard
For complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports and update company information.
Client spotlight
Critter Control of Ohio
Business challenge
“As a small but growing team of five, it could be difficult to give our calls the attention they deserved while also focusing on existing clients and attracting new business.”
Solution
“We have full confidence that they manage our calls professionally – in fact, we’ve even polled our clients for feedback, and they always have amazing things to say about the team and the way their call was handled.”
Result
“By utilizing our time more efficiently and leaving our calls in the hands of experts, it enables new business opportunities for us and our client base continues to grow.”
Charleston Heating & Air
Business challenge
“Evenings can often be a busier time than during the day, so it’s important that we’ve always got provision to answer calls. We were using a call center but were frustrated with their poor customer service.”
Solution
“Now, they answer all calls for us, including those out-of-hours. They’re the middleman between our customers and technicians, and ensure every call is dealt with efficiently and professionally.”
Result
“We take our customer service and reputation very seriously and VoiceNation offers a consistency that we haven’t found with previous providers.”
FAQs
Why VoiceNation is rated #1
Simplicity!
Awesome scripted call answering provision shouldn’t be complicated, which is why we offer instant activation with no contract, transparent pricing and dashboards that let you control how we answer your calls and chats.
The best people
Comprehensive training in a specially designed environment makes our receptionists the best in the business, dealing with customers quickly but also empathetically to ensure the greatest outcome on every conversation.
Unmatched technology
Our award-winning software allows our receptionists to answer your calls and chats perfectly, but the best bit is the full visibility and control our portal dashboards give you to review interactions and make changes.
Get started with our Home Services Answering Service today
