Whether you’re starting a new business or you’re looking for ways to enhance the customer experience, answering the phone when it rings is one of the most important things you can do. Obviously, you’ll need a phone number, but paying for a business line can be pricey, and then you have to hire a receptionist to answer it. You may find yourself wondering, “How can I use my cell phone as an office phone to cut costs?” There are a few different answers to this question, some of them easier and more satisfying than others.
Get a Dual-SIM Device
Dual-SIM capabilities are standard in many Android devices sold worldwide, but it’s not a popular option in the United States. You can purchase a dual-SIM device from a reputable seller and then buy two SIM cards from your local carrier and insert both of them into the phone. This will allow you to use two phone numbers at once. However, finding the right type of phone and getting it set up can be a hassle. And if you’re traveling overseas, you need to remember that you have this feature or you run the risk of racking up roaming data charges with both SIM cards, which can be an expensive mistake.
Talk to Your Carrier About Adding a Line
If a dual-SIM phone isn’t possible, talk to your carrier about adding another line. Most major carriers in the United States have the option to add a second number to your phone, and some will add up to four or five while making it easy to access all the calls and texts that come through each line. This can get pretty pricey, though.
Get a Virtual Receptionist to Answer the Phone
When you sign up with VoiceNation’s virtual receptionist service, you’ll get a new phone number that you can use for your business, and we’ll forward any calls you choose to your cell phone. You’ll be able to take your calls with you when you want, but you’ll also be able to leave your calls in the hands of a skilled professional who can give your customers the service they need and deserve, whether they have questions or comments about your business or want to place an order. Our affordable live answering service also lets you log into your online dashboard from your phone at any time, so you’ll be able to customize call scripts, review your messages, and view call reports when you’re on the go.
You deserve a healthy work/life balance, and VoiceNation can give it to you while making sure that your customers still get top-tier service. Our team of U.S.-based operators understands the importance of always answering the phone when a customer calls, so even when you’re not available, we’ll be there for your business 24/7, including holidays and weekends. Try it for yourself by signing up for a free trial today!