Here at VoiceNation, the best answering service for small businesses, we know how difficult running your start-up can be. From figuring out where to get started to planning to cover important elements like marketing, finance, and customer service, small business owners have a lot on their plates.
Luckily, we’re here to help! We’ve curated a list of 10 videos for small business owners that are definitely worth watching.
Take a look at the topics below and enjoy all of the lessons these business experts have to offer.
In this lesson from the TED “The Way We Work” series, Julissa Prado, CEO, and founder of Rizos Curls, shares her top 3 tips for building a successful business. This short video packs a big punch in less than 5 minutes, so you can learn a lot without making a huge time commitment to learning the lessons Prado imparts. Give it a watch on your way to work, while taking a walk, or during your downtime!
Ask yourself: “Do I know what it really means to be an entrepreneur?”
If you’re having trouble coming up with an answer, then this is the video for you! Kiki Ayers, the multimedia journalist, and CEO of Ayers Publicity breaks down her definition of entrepreneurship and takes you through some tough questions to determine if this is the right path for you.
You may have the creativity and drive needed to start a small business, but do you have a grasp of the accounting needs of your organization?
In this video, Aiden from Bench Accounting breaks down the basics of managing your money, bookkeeping, financial statements, making business decisions, and prepping for tax season. Whether you have a Ph.D. in finance or you’re entirely self-taught, having a quick refresher lesson on these core concepts bookmarked is incredibly useful.
Was finally starting that small business you’ve been dreaming of a part of your New Year’s Resolution?
If so, check out this short overview from QuickBooks to get you started! Here you’ll learn how to take your great idea and move on to some actionable next steps like researching the competition, budgeting, learning about potential legal liabilities, and writing your business plan.
Registered CPAs know that despite making significantly less in profits, small businesses often end up paying way more in yearly taxes than the 1% because they don’t know about the full range of write-offs available to them.
This video from CPA Sherman Standberry at LYFE Accounting is great because it lets small business owners in on the tax secrets that they didn’t even know they were missing out on! Learn how to write-off expenses things like your business interest expense, self-employment taxes, and pass-through tax deductions.
What is customer service, and why is it important?
In this video, #1 best-selling author and customer success expert David Brownlee answers this important question by breaking down the 7 essential elements of excellent customer service. Whether your customer service department is just you or a team of 10+ employees, absorbing and employing these tactics can drastically elevate the overall impression customers have of your business as a whole.
Do you know the difference between customer service and customer experience?
In this video, Patrick Bet-David of Valuetainment explains that customer service is reactive whereas customer experience is proactive. In order to enhance the experience of your customers and build up your base of regulars, it’s essential that small business owners employ proactive customer experience strategies. Once you’ve finished watching this video, follow Patrick’s suggested exercise to evaluate the role of quality customer experience in your business.
The risk of liabilities can be beyond daunting for a small business owner.
Luckily, we’ve pulled this video TRUiC to teach you about the types of liabilities you may run into and how you can manage risks by choosing the right form of business insurance for your company’s unique needs.
Videos are a highly influential and often under-used marketing tool that can make your small business stand out against the competition.
Even something as simple as a cell phone video of someone on your team explaining your service makes a big impression! Use these tips and tricks from wedding photographer Stephanie Kase to truly take your marketing to the next level.
Finally, we’d like to close out this list with a little bit of inspirational advice! Hear from some of the world’s biggest business leaders as they share their beliefs on what it takes to be a successful entrepreneur.
VoiceNation offers expert help for small business owners (apart from our excellent video curation abilities, of course) 24/7/365. Simple order handling with VoiceNation means that you never have to miss out on a sale — instead, let our team take care of the overflow or after-hours work for you! Our live answering service pairs your company with our professionally trained virtual receptionists to ensure that your customers get top-of-the-line treatment every time they call.
Plus, with our virtual receptionist app, gaining access to VoiceNation’s services is only a click away!
When you’re ready to give us a try, check out our wide range of flexible price plans or try our 7-day free trial!