Happy holidays! But wait! Who’s answering your calls?
It’s the holiday season and that means some well-deserved time off of work! Unfortunately, the holiday season also brings injuries, winter colds and the flu. So even though you get to take time off, illness and injury do not celebrate major holidays.
So who’s answering your phones?
Wherever you fall under the healthcare industry – clinic, hospital, doctor’s office – you want to be able to answer your calls, especially if it’s a true medical emergency. Shutting down your operations for the holidays is just not a possibility. That’s when you need to consider an answering service.
Choose the best in the industry
Most doctor’s offices and clinics have some sort of back-up phone line for after hours, on the weekends and during the holidays. Whether they forward their calls to a 24/7 facility in the area or they use an answering service. So while you may already have an answering service or something similar, take a look at the many benefits of choosing VoiceNation as your answering service.
24/7/365. We don’t close. Ever. We aren’t just after hours, we are nights, weekends and holidays. And we don’t charge extra for our around the clock, year-round call answering.
Call patching. We can forward your calls to you or to other doctors, nurses and staff members. We work with you to make sure your calls are handled the way you want!
Appointment setting. Our operators can schedule or reschedule appointments when patients call after hours. That’s some great customer service you’d be able to offer!
On-call scheduling. By linking your calendars with us, we can update or change your on-call schedule.
HIPAA compliant. We know patient confidentiality is important, so we are HIPAA compliant. Our operators are also trained in sensitivity and professionalism required when speaking to medical patients.
Best prices. Our pricing is incredibly reasonable. It’s also simple and transparent. What you see is what you get. We don’t charge extra for our features!
What about after the holidays?
We promise that once you use VoiceNation as your live answering service, there’s no going back! If you want to go ahead and give us a try, check out our free, seven-day trial. Or if you’d like to learn more, give us a call at 877.679.3777.