Your law firm is closed as you’re enjoying the holidays with family and friends. But unfortunately, legal aid is still needed during the holiday season. Is it important to you that you’re available to your clients even when your office is closed? Who’s trying to reach you during the holidays? Existing clients. Sometimes the need
Nobody likes to be put on hold. Customers want answers, service or troubleshooting right away. In fact, by the time they’ve called, they’re probably already impatient from the inconvenience of having to call. Having to sit on hold for 30 seconds or more is going to increase that impatience. Fortunately, there is a way to
It’s the holiday season and that means some well-deserved time off of work! Unfortunately, the holiday season also brings injuries, winter colds and the flu. So even though you get to take time off, illness and injury do not celebrate major holidays. So who’s answering your phones? Wherever you fall under the healthcare industry –
Happy Thanksgiving! Today is a day of friends, family and of thanks. As a business owner, you’re probably enjoying a well-deserved day off work. Good for you! But who is answering your phones while you’re enjoying the holiday? Why it’s important to always answer the phone Answering the phone is critical from two standpoints –
Branding is a key business aspect, no matter the industry. Positioning your brand as a leader in your market has a lot to do with customer perception of your company. Communicating your brand is important, whether it’s through signs, advertising, digital content or voicemail greeting. Yes, your voicemail greeting! Be consistent One of the most
Whether live or automated, your phone answering service is the only representation of you that potential customers get when you’re unavailable. Consider that this experience could be a consumer’s first and last impression. While automated services may be cheaper, you may find that a live virtual receptionist is better for the progression of your small
Oct. 21, 2015 was a very important day in pop culture. It was the day that Marty McFly and Doc Brown time traveled to in Back to the Future Part II. It was a fun day to see what the movie got right and what it got wrong when predicting 26 years into the future.
What is a virtual receptionist? Calls are incredibly important to businesses. It’s a very simple truth. It could be a potential customer calling to find out more of your business. A customer needing assistance. Someone wanting to place an order. And if you can’t consistently answer these phone calls, then you need some help —
Happy National Coffee Day! Coffee is beloved by millions in so many different forms – hot brewed, cold brewed, iced, drip, foamed and from so many sources – home, independent coffee houses, mega chains, fast food restaurants, gas stations. You can enjoy coffee in just about any way from just about anywhere. Hooray for coffee!