Testimonials

Success Stories You Can Relate To

Considering VoiceNation as your virtual receptionist? Hear from some of our happy customers how our live answering services have helped their businesses thrive. In many cases, our world-class operators are the frontline of your business, and because of that, we treat your customers as if they were our own. At VoiceNation, your business is our business.

Testimonials from Small Business Owners

"As a small business owner, it is important to have a professional image with a quick response to our phone calls. It is unrealistic for us to hire a staff to answer our calls 24 hours a day. We decided to use VoiceNation so we would no longer miss those valuable calls. We have been very pleased with their service, response time and ability to develop a call script which meets our needs. We also enjoy the flexibility with which we are able to adapt our scripts — that came in very handy with some recent business interruptions we had due to a major hurricane. Our offices had no power or phone, but our phone business didn’t miss a step thanks to VoiceNation.”

-Nicole Fraley, Ty Fraley Home Team

“As a small and growing business owner I am faced with many obstacles. For example, Problem: How does a small business present a strong and powerful image, at the same time keeping the cost low. Solution: VoiceNation. VoiceNation has given me that large, powerful and professional image which enhances growth but without the high cost. Giving me flexibility without missing a beat with fast courteous service and support when needed."

-Eric Muhammad, The Almega-Royal Organization, LLC

“Being a small business dealing with very large clients, our Virtual PBX service with VoiceNation allows enables us to interact efficiently with our clients at the same level. We have received positive feedback on numerous occasions from our clientele on not only the ease of use from the caller’s side, but also the accessibility feature to ALWAYS find us wherever we are. With any technology-oriented product or service there are occasional bugs or nuances in the system that have to be reconfigured or downright fixed, but our client representative, Kevin Faris has been extremely helpful and always makes us feel as if we’re his top priority–his only client. In a nutshell, we’re very satisfied with the technology and the customer service that VoiceNation has provided, and we’re happy to share our positive account with others.”

-Don Kinney, Catalyst Search Group

“I am a very busy owner of three retail stores in NYC. We have a spot on the Oprah Winfrey show today and we don’t know what the response will be like, since our business is a side note to the story line of the show. At the last minute I decided to look for an answering service just in case. Having done very prior little research I was uniformed as to the different services available. Most companies were not interested in my business when I told them about the national television spot. I must say after many phone calls, that I found your employee Phillip to be the most helpful, friendly, and informative sales representative that I spoke to. I purchased a service from him that he expedited in a rush that would have normally taken much longer. I must say that he was personable, professional, and worked with a sense of urgency, when other people said, “Not interested” and practically hung up in my face. I must say coming from retail that poor customer service is a pet peeve of mine, but far too common in today’s market in almost every industry. It is refreshing to work with such a courteous employee as Phillip, so much so that it is worth the extra five minutes to make mention of his excellence where it counts. Happy employees, make for happy customers – well done in the leadership department!"

-Corinne Purdy, Purdy Girl

“We were graciously welcomed and were given top notch service- even though we were not yet customers! We knew right away that VoiceNation was the type of company with which we wanted to have a business relationship. The sales staff is not pushy- they are extremely knowledgeable and helpful in setting up a voice design that met our specific needs.”

-Miki Greene, Bathtime Concepts, Inc.

“Keep up your awesome work! I love your service! I have used your services for one of my businesses, however, sold the business last year! Your service is great since many of our employees work from home or on the road. We look forward to building and maintaining our business relationship with you. Keep up the awesome work!”

-Sherene Costanzo, GlobeEx Corporation

"I love VoiceNation it has enabled me to create a cost-effective, professional image and I never miss a call or fax. Thanks, VoiceNation - best decision I ever made! The best part? No one even knows I am a one man show."

-Debbie Grise, Business Owner

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