VICE PRESIDENT OF OPERATIONS
Eric is responsible for the day-to-day operations of the company. He joined VoiceNation in 2003, and has been a key driver behind VoiceNation’s growth and success by incorporating lean operational practices and creating a strong company culture. His experience and leadership have been focused on driving great customer experiences in the high-touch call center industry, providing outstanding client service, and driving profitable revenue growth.
PAST LIVE + ACHIEVEMENTS
With over 16 years of industry experience, Eric has led his team to provide the highest level of quality answering services to thousands of businesses worldwide. His expertise in workforce optimization and strategic planning has created an innovative and reliable atmosphere at VoiceNation.
B.A. – Business Administration, Spanish Minor, Piedmont College
PASSIONS + PURSUITS
Creating lasting experiences while traveling to new places with his wife of 15 years. Eric has a dream of one day pursuing a career on the Senior PGA Tour. If that doesn’t work out, he will continue Snowboarding, Mountain Biking and Golfing in his free time.