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Abby Connect

Abby Connect advertises itself as a 24/7 service, but when you read the fine print, you realize that it’s a custom add-on feature that you specifically have to request. It gets expensive, confusing and puts the challenge on you to customize your own account to get the hours you need. The baseline service will cover 8 a.m. to 5 p.m. call answering. If you want “extended hours” it’s an additional request, although it’s free.

 
Abby Connect VoiceNation
Prices starting at $279 $30
24/7 Extra charge Free
Setup fee Yes No
Account manager Charge Free
Mobile app No Yes
Appointment setting No Yes
Order processing No Yes
Emergency dispatch No Yes
Block spam/sales calls No Yes

Get started with VoiceNation

At VoiceNation we keep it simple. We are a 24/7/365 answering service. Period. As a business owner, we want to free up your time by answering your calls, not give you more work figuring out how and when you want us to answer your calls.

The bottom line

Abby Connect’s plans start at $279 a month. For more advanced features, such as bilingual operators, you have to choose their $499 a month plan. VoiceNation’s simple, straightforward pricing starts at $30.

Get started with VoiceNation