Abby Connect
Abby Connect advertises itself as a 24/7 service, but when you read the fine print, you realize that it’s a custom add-on feature that you specifically have to request. It gets expensive, confusing and puts the challenge on you to customize your own account to get the hours you need. The baseline service will cover 8 a.m. to 5 p.m. call answering. If you want “extended hours” it’s an additional request, although it’s free.
| Abby Connect | VoiceNation | |
|---|---|---|
| Prices starting at | $279 | $30 |
| 24/7 | Extra charge | Free |
| Setup fee | Yes | No |
| Account manager | Charge | Free |
| Mobile app | No | Yes |
| Appointment setting | No | Yes |
| Order processing | No | Yes |
| Emergency dispatch | No | Yes |
| Block spam/sales calls | No | Yes |
At VoiceNation we keep it simple. We are a 24/7/365 answering service. Period. As a business owner, we want to free up your time by answering your calls, not give you more work figuring out how and when you want us to answer your calls.
The bottom line
Abby Connect’s plans start at $279 a month. For more advanced features, such as bilingual operators, you have to choose their $499 a month plan. VoiceNation’s simple, straightforward pricing starts at $30.
VoiceNation continues to lead the live answering service industry through award-winning call answering services and a passion for seeing businesses succeed.
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