They answer your calls, no matter the time, day or weather
They know exactly what to say and represent you the right way
They wow your prospects and help you retain existing clients
They are so dedicated, they never call in sick or take a break
Upfront Pricing, Instant Activation & No Contracts
Think of your virtual receptionist as an extension of your business.
From helping your customers place orders on your website to qualifying prospects and lead opportunities, our experienced live operators give your growing business the professional appearance you want.
Answer your calls, anytime you want us to. We’re here for you 24/7/365.
Take messages from callers and deliver them to you via email, text, or by phone.
Transfer calls to you and designated members of your staff.
Answer certain FAQ’s about your business, such as hours, location, & more.
Schedule appointments & add them to your calendar to view.
Take orders safely & assist customers with credit card transactions.
Keep your customers happy by providing fast & courteous assistance.
Reach out to you proactively for any holiday coverage needs.
“I’ve been nothing but pleased with the professional, quality service I receive from Voice Nation for my business. The live operators provide quality customer service and in return, it creates a professional touch to my business.”
Don’t be nickel and dimed anymore by those other answering service companies. All of our features are included with every plan so you won’t pay those annoying a la carte fees. VoiceNation is known as the industry leader, so relax and trust us with your important business calls like so many Fortune 500 companies already do. Welcome to the team!
We’re the only answering service to offer online instant activation for your call center services. You don’t have to wait days to get your account up and running. Shhhh, that’s unheard of in this industry.
We provide high quality answering and virtual phone service 24 hours a day, 7 days a week, 365 days a year…including weekends, after hours and holidays.
SIMPLE ORDER PROCESSING
Sometimes missing a phone call can cost you a sale or even a customer. Don’t chance it. With VoiceNation, our 24-hour answering service helps make missing a sale a thing of the past.
FREE CALL PATCHING
Commonly referred to as call transfer, call relay, or call forwarding service, call patching is a feature many of our customers need and we make it super easy to configure.
LOCAL OR TOLL-FREE
Selecting the right number can make a big impression on your clients. Our toll-free option is a great way to boost your professional image.
NEW AND IMPROVED DASHBOARD
The new and improved dashboard lets you make real-time updates and changes to your messages, on-call schedule, employee profiles and more.
MANAGE ON-CALL SCHEDULES
Update the On-Call Schedule for your team easily and on the fly. Never worry about last minute changes again.
Export comprehensive reports that detail call by date and month, billable time, frequent callers, calls by region and more.
Our live receptionists provide that professional human touch your business requires.